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SUPPORT ISSUE:Issues with gallery89


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#1 getitwright

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Posted 12 February 2008 - 10:48 AM

There are two things I am having issue with in gallery89. When I run the swi file in test mode, there is an error:
Cannot find variable or function 'BG_ALPHA' in statement:
Scene_1::onLoad ():: 9: section.floating_bg._alpha = setup.BG_ALPHA
Referenced from: "_root"

If I just run the swf file externally this error is not a problem.

The second thing is that the preloader seems to run all the time and is reporting that it is constantly loading files. After I select the image I want to see. The image is displayed as normal, after a few seconds there is some sort of reloading of that image. That is very annoying.
Does anyone have this problem ? Is there a solution for it ?

#2 Wolf Gross

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Posted 12 February 2008 - 12:32 PM

...you are probably getting the error message because you are trying to test the gallery from within SWiSHmax - you have to export the SWF's and then test it in the folder.
...regarding the preloader, you better contact support regarding this.

wolf
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#3 Wolf Gross

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Posted 12 February 2008 - 12:32 PM

We cannot help you with your particular problem via these forums. Please raise a support call via this link:
http://support.swish...rt.asp?redir=no
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#4 getitwright

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Posted 13 February 2008 - 09:20 AM

...you are probably getting the error message because you are trying to test the gallery from within SWiSHmax - you have to export the SWF's and then test it in the folder.
...regarding the preloader, you better contact support regarding this.

wolf


That is correct, I did received a message form support concerning this problem. It has to to with versions and license.




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